Frequently Asked Questions

1. What are the key benefits of using your body care products?

  • Our products are designed to provide various benefits such as moisturization, skin nourishment, and rejuvenation. Each product is tailored to address specific skin needs, promoting overall skin health.

2. Are your products suitable for all skin types?

  • Yes, we offer a range of products suitable for different skin types, including sensitive, dry, oily, and combination skin. Be sure to check the product descriptions to find the best match for your skin.

3. Are your products cruelty-free and environmentally friendly?

  • Absolutely! We are committed to cruelty-free practices and environmentally responsible sourcing and packaging. Our products are never tested on animals, and we aim to minimize our environmental footprint.

4. How do I know which product is right for me?

  • We offer product recommendations and guidelines on our website to help you choose the right product for your specific needs. Additionally, you can reach out to our customer support for personalized recommendations.

5. What is the shelf life of your products?

  • Our products typically have a shelf life of 24 months, depending on the specific item. The expiration date is indicated on the product packaging.

6. Are your products free from harmful chemicals and additives?

  • Yes, we prioritize the use of natural and organic ingredients. Our products are free from parabens, phalates, sulfates, and other harmful chemicals. We believe in the power of clean, safe ingredients.

7. Do you offer international shipping?

  • Yes, we offer international shipping. You can find more information about shipping options and fees on our website.

8. What should I do if I experience any adverse reactions to your products?

  • In the rare event of an adverse reaction, discontinue use immediately and consult a healthcare professional. We recommend performing a patch test before using a new product, especially if you have sensitive skin.

9. Can I return or exchange a product if I'm not satisfied with it?

  • Yes, we offer a satisfaction guarantee. If you're not completely satisfied with your purchase, please contact our customer support within 30 days of receiving the product to discuss returns or exchanges.

10. Are your products suitable for pregnant or nursing women? 

  • While many of our products are safe for pregnant and nursing women, it's always a good practice to consult with a healthcare provider before using any new skincare products during pregnancy or while nursing.

 

If you have any other concerns, please email us at 💌 support@bebeetoile.com